Rechargeable LED Headlamp Waterproof USB Head Torch - 1000 Lumens 2PCS

Shipment Processing Time:

All orders placed before 6:00 PM will be processed within 1-2 business days. Please note that orders are not shipped or delivered on Sundays.

If we experience a high volume of orders, there may be a delay of a few days. Please allow for additional transit time for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Destination & Delivery Estimates:

Readytocycling offers free shipping to the United States, United Kingdom, Australia, New Zealand, Canada, and Ireland on all orders, with no minimum purchase required. Please note that we are currently only accepting orders from these countries.

Delivery Time:

The time it takes for your item to reach you may vary depending on your location.

Shipping Costs:

We offer free shipping with no minimum purchase required.

Shipment Confirmation and Order Tracking:

Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number. The tracking number will be active within 24 hours, and you can track your package directly on our website or through 17Track.

Customs Fees & Taxes:

As our products are shipped from China, they may be subject to taxes and customs fees in the country of delivery. Please note that these costs are the customer's responsibility and are not included in the product price.

Incorrect Shipping Addresses & Refused Delivery:

Please ensure that the shipping address provided is correct. We cannot be held responsible if the package is undeliverable due to an incorrect shipping address or if it is refused by the recipient.

Damaged or Flawed Items:

We stand behind the quality of our items. If you experience any material or craftsmanship flaws, please contact our customer support team for assistance.

Missing or Stolen Shipments:

If you did not receive your order, but the shipping carrier has reported that it was delivered, please contact us immediately at service@Readytocycling.com. We will file a claim with the shipping carrier and involve local law enforcement if necessary. We will replace or refund your order once the investigation is complete. Please allow up to 7 days for the investigation.

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Contact Us

If you have any questions about this Shipping Policy, please don't hesitate to contact us. Our customer support team is always here to assist you.

E-mail: support@Readytocycling.com

Phone: (+86) 133 505 97159

Address:

Room 2413, Building 1, Shida Modern Garden

Longquanyi District

Chengdu, 610101

Sichuan

China

At Readytocycling, we aim to provide the best quality products and customer service to our valued customers. We understand that sometimes you may need to return a product, and we want to make the process as easy as possible for you.

Before Returns:

If your product is lost, damaged during transit, or doesn't match your order, please contact us immediately. We will resend the correct product or issue a refund as per your request.

Return Conditions, Deadline, and Eligibility:

To be eligible for a return, you must initiate the process within 30 days of receiving your product. The product must be unused, unopened, and in its original packaging. The product must be free from any damage or signs of usage unless the product was defective when it arrived. You must return all original product packaging, including boxes, bags, and original labels, and any other items used for packaging.

Refunds Processing Time:

The exact refund amount will depend on the condition of the returned product. If the product is unused and unopened, we will issue a full refund. Once we receive the returned product, we will process the refund within two business days. We use PayPal as our payment system, and in most cases, the refund will be instant, and you should receive it within one working day.

Start the Return & Exchange Process:

Please send an email to support@Readytocycling.com with the subject line "Return + your order number." Please mention the reason for the return in the email. Our customer service team will reply to you within 24 hours and verify the return request.

Once we receive your confirmation, we will send you the return instructions. Please pack all returned items carefully. Once the package is returned to our warehouse, we will inspect the product's condition. After completing all the necessary steps, we will begin the refund or exchange process. You will receive the refund or the exchanged product within one working day.

Note:

For returns or exchanges due to reasons other than product quality (such as change of mind or no longer needed), you will be responsible for the shipping cost.

Return Exceptions:

We do not make any exceptions to our return and exchange policy.

If you have any questions or concerns regarding our return and exchange policy, please feel free to contact us. We are always here to help you.

Contact Us

If you have any questions about this Returns & refunds Policy, please don't hesitate to contact us. Our customer support team is always here to assist you.

E-mail: support@Readytocycling.com

Phone: (+86) 133 505 97159

Address:

Room 2413, Building 1, Shida Modern Garden

Longquanyi District

Chengdu, 610101

Sichuan

China