Warranty

We provide a three-month warranty for our products (excluding batteries).

Ebike Conversion Kits includes 1-year warranty.

If there are any issues or questions about the product within three months, please contact us at support@Readytocycling.com with pictures and videos of the problems. We will reply to your email within 12 hours and provide solutions to the issues you are having. If the problem is caused by the product itself, we will send you free replacement parts by express, and you will be able to receive them within 5-12 business days. (Please ensure proper installation and use)

Note: Damages caused by improper use, man-made damages, or natural disasters are not covered by our warranty policy.

After three months, we still provide technical support to help you solve the issues, but you will need to pay for replacement parts and technical support fees.